Warranty and Service

Shop GO WATCHES offers warranty and out-of-warranty service .

You can Yes serve at us as watches purchased from us , and such , purchased _ from elsewhere .

The ones offered of GoWatches.eu products are in accordance with the current European legislation and those applicable in Europe standards .

The sold ones of GoWatches.eu products they can Yes be used only by destination .

GoWatches.eu in none case no wears responsibility for the consequences from incorrect use or application on product .

The customer everything uses also from _ the legal one warranty for hidden defects .

Only proven products _ hidden defect subject to on return on GoWatches.eu at this one reason .

The customer who declares that _ the one delivered by GoWatches.eu product there is hidden defect , must Yes and provide proof for this .


GoWatches.eu provides on all own customers purchased watches with condition - " Example ", warranty with period of 12 ( twelve ) months or " Second Use ", with a guarantee of 6 ( six ) months after the date on purchase from online the "GoWatches.eu" store . For watches with condition - " New " the warranty is for period from 2 years (24 months ) after the date on purchase .( Status - " Sample " item is status different and no equal on condition - " New " item .)

The guarantee covers production defects , problems related to the mechanism and the correct functioning on the clock . For Yes save his own guarantee , take care everything yours clock always Yes everything checks , services and repairs from representatives on the company . The guarantee everything cancels , in case that , person which is not proper authorized for this from representative on the company , carried out service or correction on the clock .

If you wish yours clock Yes be repaired , must Yes imagine the clock together with duly completed warranty card which _ you are received at the moment on the purchase his .

The guarantees no cover :

  • replacement on cosmetic accessories ;
  • abnormal or unlawful exploitation on the products ;
  • damages and consequences from them at operation , non-conforming on the purpose on the product
  • damages and consequences from them related to external _ reasons .


GoWatches.eu does not wears liability and warranty no covers defects related _ with the following components on the watch - battery , glass , dial / display , mechanism , chain , strap , and case resulting _ on :

- damages caused _ from lack on care , incorrect transportation , accident or normal wear and tear ;

- incorrect operation and mechanical damage - hit , drop , scratch , dropped cover , arrow , index or others damage unrelated to the factory defect on the mechanism ;

- fading , due to exposure on sun or others sources on heat ;

- service or correction on the clock from a person who not authorized _ from GoWatches.eu

- storage or use on the products in moist middle , at non-compliance with the levels on water resistance .

In case on factory defect :

Connect be with us on email address info@GoWatches.eu. Describe in short in what everything consists of the defect , add numbers on the order or another information , via which Yes we identify Yours order .

The sending on pictures or short clip will contributed for shortening on the weather on for processing on the claim .

For Yes be accepted the request for claim is necessary the item Yes be presented in the original you are packaging and equipment , as well as yes be accompanied from the receipt issued from Econt at the pay on the goods , checkout bon or invoice .

Without Yes are fulfilled these terms of _ sorry , the complaint there is no Yes be respected . The request will be considered in brief term , in case on defect the item will be corrected or replaced with a new one .

Product by request for complaint everything sends from the customer by courier for his account . If be established defect and the product be replaced or repaired everything returns on the customer through courier for account on The seller if no be established defect the return everything performs for account on the customer . The guarantee for the product includes only factory defects , but not defects _ occurred after use and enjoyment on the product , were them deliberate or no . Like defects occurred after use fall breaking , cracking , scratching , staining , appearance on bumps , swelling , wetting , stripping and tearing on cables and more similar .

The guarantee no applies in case on experience for removal on the damage from the customer . The guarantee no includes software problems as well as problems due on installing on different applications .

All presented on the site and/ or sold online _ the store goods are with legal warranty for compliance on the goods with the contract for sale according to Art . 112-115 of the Civil Code. The commercial one warranty provided _ from fbag.eu no proves influence on the rights on the users resulting from the guarantee by Art . 112-115 of the Civil Code.

Regardless from commercial warranty , the seller answers for the absence on compliance on the consumer goods with the contract for sale according to the guarantee by Art . 112-115 of the Civil Code. Information for the rights on the users resulting from the legal one warranty by Art . 112-115 of the PPE App occurred problems covered from warranty is required Yes send the model vice versa at us by courier , as expenses for transport everything take over from the buyer .

In case on damage which _ no everything covers from the warranty , or need from repair in outside warranty period , the customer pays all made expenses for repair and transport .